Cancellation policy

Purchase Options (Subscriptions) Cancellation Policy

When you choose “Subscribe & Save”, you are purchasing a recurring subscription. Your subscription will automatically renew at the selected frequency unless you skip, pause, or cancel.

Billing
Your first payment is taken at checkout. Future payments are charged automatically before each scheduled delivery.

Managing your subscription
You can manage your subscription at any time (skip a delivery, pause, change frequency, or cancel) via your customer account or the “Manage subscription” link provided in subscription emails.

Changes and cancellation timing
To ensure changes apply to the upcoming delivery, please make updates at least 48 hours before the next renewal/charge date. Changes made after this may apply to the following cycle.

Discounts
Subscription discount is 10%. Subscription discounts do not stack with other automatic discounts (including bulk/quantity discounts). Only one discount can apply.

Delivery
Delivery times and shipping terms follow our Shipping Policy. Subscription deliveries are shipped according to the schedule you select.

Refunds & returns
Refunds and returns follow our Return & Refund Policy.

Contact
If you need help managing your subscription, contact us at: info@tishahygiene.co.uk / 020 38 777 577.